Courtney and Patrick were awesome to deal with!! I know because I messed up my order pretty bad (my fault) and changed my mind on another item. They were patient with me and very trusting and got me my gear in minimal time. So customer service is simply outstanding which is a HUGE DEAL these days. The Nomad TSO seems well made and works flawlessly with my Bose QC35s. Seriously…it’s like it’s a whole new job in the cockpit now. So quiet!! And now I have my music piped in to boot! Great! The bluetooth module they sell is OK. I think it lasts about 3.5 hours on a full charge so…eh…not the longest in that regard, but it does what it’s supposed to do and it was easy to connect and mount on the Nomad TSO module. When it’s all hooked up it’s clean looking, light weight, and performs well. What more could you want?